Return Refund Policy

1. We accept return and refund request only if the product delivered by us is in damage condition, wrong product sent, product in dead condition or product is defective (Note :- Customer have to record the video before opening the product(courier) for the refund). Buyers will have 3 days to 7 days (7 days is applicable on purchase of a complete PC set) after delivery to inform us in case of any dispute in the order to claim for return or refund. Buyer needs to bring the issue to our attention either by emailing us (preferred) or by calling us.

2. If the seal of the product is opened and the product is not faulty then return/refund will not be applicable.

3. Return / Refund request will cancelled if any part or accessory is missing from the product box.

4. Packaging material should be kept by the buyer until the return window is opened as this will help them to pack the product to its original form to avoid any damage during the transit.

5. Product should be packed in a proper way as it was received by the buyer, do not apply tapes or glues directly on the product or on the product box, this may lead to cancellation of your return request.

6. All the accessories which were delivered along with the product should be returned in the same way and along with the product. We will initiate the refund once, we receive the courier or product as it was send by us, if there is any missing parts in the product then it may lead to cancellation of refund.

7. Refunds usually takes 07 - 10 working days to reflect in your account.

8. Customer will get the refund amount deducting the payment gateway charges.